Frequently Asked Questions
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ORDERS & DELIVERY
How many days does delivery take? ▼
Delivery across Pakistan takes 3–5 working days. Cash on Delivery is available — check the product first, then pay.
What are the delivery charges? ▼
Delivery is completely free on orders of Rs. 2,000 or more. For orders below Rs. 2,000, a flat delivery charge of Rs. 150 applies.
How do I track my order? ▼
Once your order is confirmed, we will send you a tracking number via WhatsApp or email. You can also check your order status in My Account.
PAYMENT
Which payment methods are available? ▼
We accept: Cash on Delivery (COD), Easypaisa, JazzCash, Bank Transfer, and Credit/Debit Card.
With COD, do I need to pay when placing the order? ▼
Not at all! With COD you pay the courier when you receive the package. Check the product first, then make the payment.
RETURNS & EXCHANGE
What is your return policy? ▼
You can request a return within 7 days of delivery. The product must be unopened and in its original packaging.
How does exchange work? ▼
Contact us on WhatsApp and we will guide you through the exchange process. Returns typically take 3–5 days to process.
PRODUCTS & PRIVACY
Is the packaging discreet? ▼
Absolutely! All orders are delivered in plain sealed boxes — no logo, no product mention, nothing visible on the outside.
Where can I find the size guide? ▼
Every product page has a size chart. If unsure, send your measurements on WhatsApp and we will help you find the perfect fit.
What is the quality like? ▼
We only sell premium quality products. Every item is carefully selected and goes through a quality check. Our 4.9-star rating reflects our customers’ trust.
Still Have a Question?
Talk to our friendly team directly — we are happy to help!
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